Current plan prices
- Essentials: $0 for the currently available personal chart.
- Family Plus: $5.99 per month or $49 per year for the currently available Family Plus features. Multiple owned charts, appointment-only sharing, and caregiver update emails are still planned and are not included as available services today.
- Care Partner: $99 per month for an approved pilot, subject to a separate pilot agreement and readiness review.
- Guided Setup pilot: planned one-time price of $29, only after availability, scope, and appointment time are confirmed.
Applicable taxes may be added at checkout. A displayed price applies until the next renewal unless advance notice of a change is provided as required by law.
Family Plus 30-day trial
The one-time Family Plus trial lasts 30 days, requires no card or PayPal authorization, and does not automatically convert to a paid plan. The trial starts when the user explicitly activates it at /benefits and covers only features currently available. At the end, the user must separately choose and authorize a PayPal subscription. Without a purchase, the account returns to Essentials and keeps the core chart and print access.
Complimentary Family Plus for veterans
A military veteran may receive one complimentary 12-month Family Plus benefit. The benefit starts when DoseCanvas approves the veteran’s request. No card, PayPal authorization, or purchase is required, and the benefit does not automatically renew or convert to a paid plan. At the end of the 12 months, the account returns to Essentials unless the veteran separately authorizes a paid subscription.
The benefit is personal, nontransferable, limited to one per eligible veteran, and has no cash value. DoseCanvas may use a reasonable eligibility process and may deny or revoke the benefit for material misrepresentation, duplicate claims, misuse, or legal or security reasons. Offer terms may be changed or ended prospectively, subject to applicable law; an activated benefit will ordinarily be honored for its stated term unless revoked for those reasons.
PayPal authorization and renewal
When checkout is opened, PayPal processes the payment. Before authorizing, the customer will see the selected plan, billing interval, amount, and that the subscription renews automatically until canceled. DoseCanvas receives a subscription identifier and payment status, not the customer’s full card or bank details. Medication names, diagnoses, patient photos, and chart contents are not placed in PayPal checkout data.
Cancellation
A customer may cancel a subscription at any time in DoseCanvas account controls, through PayPal’s automatic-payment settings, or by contacting DoseCanvas before the next renewal. Cancellation stops future renewals; paid access continues through the end of the current paid billing period confirmed by PayPal. Deleting a DoseCanvas chart or stopping use of the site does not by itself cancel a PayPal subscription.
Failed payments and plan access
If a payment fails, PayPal may retry it under the authorized payment agreement. DoseCanvas may provide a reasonable grace period and then limit paid features until payment is restored. The Essentials chart remains available unless access must be restricted for security, legal, or misuse reasons.
Refunds
Except where required by law or expressly stated at checkout, subscription charges are nonrefundable and DoseCanvas does not provide prorated refunds for unused time. Contact us promptly about duplicate charges, billing errors, or a paid service that was not made available. Approved refunds are returned through the original PayPal transaction.
Care Partner pilots
Care Partner is not available for self-service clinical use. Checkout may open only after the organization accepts a pilot agreement and DoseCanvas confirms readiness, authorized users, data-handling requirements, and any required privacy or business-associate terms. The pilot agreement controls if it conflicts with this general policy.
Contact
Questions, requests, or concerns can be sent to utopiacharleston@gmail.com.
Medication alert access
Calendar, email, and text medication alerts are included with Family Plus and Care Partner, including active complimentary Family Plus access. Essentials does not include alerts. Access is checked against the chart owner’s active plan or complimentary benefit; patient and invited family recipients do not need separate subscriptions. Each recipient must opt in and can opt out at any time. When plan access is inactive, new alerts stop and calendar subscriptions return cancellations. Previously downloaded or cached calendar events must be removed on each device. Email reminders require verification and recipient opt-in; check setup for other channel availability.
Care Partner organization pilot
The 14-day fictional-data evaluation requires no card. After DoseCanvas approves the submitted pilot agreement, the owner may authorize $99/month through PayPal. Real patient use requires separate activation. After access expires, authorized viewing, export, and deletion remain available; editing and reminders stop. Pausing a pilot or deleting charts does not cancel PayPal billing. Read the pilot agreement.